Pincode NHT Curriculum

Introduction to Pincode...Less

Basics to E-commerce...Less

Tools to be used:

Console
Freshdesk
Decision Tree
Ubona
...Less

"- Reversal ID is created
- Reversal ID is not created
-Change in Delivery Address"
-Discount/Offer not applied"...Less

"-Complete/Partial Order Rejected & Refund not received
-Reopen : Refund not received after the promised date"
"-RTO is not marked
-RTO is marked & Refund not initiated
-RTO status marked & Refund is initiated"
...Less

Item Missing
Damaged Item
Wrong Item
Quality Issues...Less

Expired Item/Near to Expiry
Purchased Price Higher than MRP
...Less