KM Rollout | Merchant Support

COURSE | Started On : Thursday, 01 August 2024 08:44 | 773
Instructor: Vinamra Kapoor Vinamra Kapoor

All the KM rollout related to MHD L1,L2, ED, Manual KYC P2P, P2ML, P2M & AHD will be added in th...

MX | KM Update | New POS device request update | 01st August 2024
MX | KM Update | Settle now charges OMC merchants | 01st August 2024
MX | KM Update | KYC Servicing flow | 01st August 2024
MX | KM Update | EKYC Revocation SOP | 01st August 2024
MX Onboarding | KM Update |Added accepted documents & document ID updates | 06th August 2024
MX | KM Update | QR code not functional | 06th August 2024
MX | KM Update | Settlement Downtime | 07th August 2024
MX | KM Update | Merchant Lending team contact number added | 08th August 2024
MX | KM Update | POS Device charges & Retention offer updated | 08th August 2024
MX | KM Update | Smartspeaker new languages added | 12th August 2024¬
MX | KM Update | Merchant Lending team contact number added | 12th August 2024
MX | KM Update | Merchant Lending team contact number added | 19th August 2024
MX | KM Update | Settlement Downtime | 23rd August 2024
MX | KM Update | SS Lead generation on all calls | 24th August 2024
MX | KM Update | Smartspeaker not working flow updated | 28th August 2024
MX | KM Update | Cancellation & POS out calling flow added | 29th August 2024
MX Onboarding | KM Update | Updated in ASD Flow | 29st August 2024
MX | KM Update | POS Premium cards process updated | 05th September 2024
MX | KM Update | Smartspeaker not working | 05th September 2024
MX | KM Update | POS cancellation post deployment | 09th September 2024
MX | KM Update | EKYC Revocation | 27th September 2024
MX | KM Update | EDC Device status check | 27th September 2024
MX | KM Update | Node added for In-eligible merchant on loan | 27th September 2024
MX | KM Update | Lending Updates | 01st October 2024
MX | KM Update | Smartspeaker cancellation reason | 07th October 2024
MX | KM Update | Smartspeaker Retention Offer | 08th October 2024
MX Onboarding | KM Update | Updated in ASD Flow | 10th October 2024
MX | KM Update | Udhyam Aadhar | 09th October 2024
MX | KM Update | Lending calls transfer to VDN | 17th October 2024
MX | KM Update | Lending calls Forwarding | 23rd October 2024
MHD / KM Update/ Credit Line October 24th
MX | KM Update |Call Forwarding Roll Back | 25th October 2024
MX | KM Update |EDC | 29th October 2024
MX | KM Update |Rupay CC and Wallets Charges Revised
MX | KM Update | MSAT ED| 5th November | 2024
Title MX KM Update Profile Modification 8th November 2024
Route PG Mx on MHD to PG Support
Call Transfer To Retention Team
MX | KM update | PG Email ID removed | Nov 15
MX | KM Update |LEA |19th November 2024
Title: MX | KM Update |Device Not Working - Assign to L1 - DT Change || EDC
MX _ KM Update _Settlements - 22nd Nov'24
MX | KM Update |Account Reactivation
MX | KM Update |MHD EDC DT Revamp|
MX | KM Update |MHD SS DT Revamp||
_MX _ KM Update _MHD SS - Outcalling Retention Team
MX | KM Update |MHD EDC DT Revamp||
MX | KM Update |MHD EDC POS SOP update|13th December 2024
MHD DT 2.0 Device inactivity
KM Rollout | MHD-26'Dec
KM Updated | MHD | Smart speaker
MX _ KM Update _MHD PAN Updation L2